[Laura.kelly]

This is my first time joining this type of chat and I am hoping this may get someones attention that can help.

I began leasing my 2022 Jeep Limited in March of this year. Unfortunately, I was in an accident on 8.31, when I was hit by a driver running a red light. Thankfully, we are both okay, but I am now in a position where I am awaiting parts (Steering Gear Assembly) with no ETA. I have been told that I am one of 6 people in the country waiting on this part. This is what I was told by the body shop at least. There is no eta and it’s been 6 weeks with no end in site. My frustration is growing as I know it will take a couple of weeks for repairs to be completed once all of the parts arrive but in the meantime I am still expected to make my monthly lease payments.

My frustration is growing as I know that are building these Jeeps at JNAP but missing a delivery is very expensive, so I am pretty sure they are cutting off the service parts to keep production running.

Is anyone else in this situation? No one has answers and expediting a case with Jeep Customer Care has gotten me no where.

 

[RMEAV8R]

One thing to save you some money, is to contact your insurance company and take the collision off your bill. If the car is not driveable since the accident you don't have to pay that part of your bill. I take the collision part off my cars when I put them into storage for the winter. Put it back on 24 hours before I take them back out. Tell them to back date to the date of the collision. USAA does this without any issue and I save hundreds of dollars during the winter. Keep the comprehensive payments going. Your car may be out of service until the end of the year !

 

[Laura.kelly]

One thing to save you some money, is to contact your insurance company and take the collision off your bill. If the car is not driveable since the accident you don't have to pay that part of your bill. I take the collision part off my cars when I put them into storage for the winter. Put it back on 24 hours before I take them back out. Tell them to back date to the date of the collision. USAA does this without any issue and I save hundreds of dollars during the winter. Keep the comprehensive payments going. Your car may be out of service until the end of the year !

s
I Appreciate the response and have taken the advice.

 

[Red Jeep Lover]

Yep just got mine back after 3 months everything is on back order. I have parts now on back order the there us no ETA.